FAQ
Create Account
Can I sell wholesale?
In order to sell wholesale we require the following:
• You must maintain a current business license certificate (or state equivalent) on file and provide a copy, with Tax ID.
• You must have a retail or functioning URL that is owned by the entity applying for the wholesale account and/or proof (e.g., a picture and physical address) of a brick and mortar store.
How do I apply for an account?
Visit our FORM TO APPLY online to signup to sell wholesale. Once approved, our team will be in touch with you to help you login and begin your first order.
What do I need to review before to begin selling?
Visit our WHOLESALE AGREEMENT TERMS page to read through our agreement terms in detail. We require all new partners to sign and agree on all the terms before to sell Boma Jewelry Wholesale.
From this page link you can agree to the terms and sign and submit your agreement form to get started with your first order.
Login
How do I login?
Visit our LOGIN PAGE. If your login is not working, please email our team at info@bomajewelrywholesale.com to help you get logged in.
How do I create a login?
Visit our CREATE A LOGIN PAGE to apply to sell wholesale. Once approved, our team will be in touch with you to help you login and begin your first order.
I forgot my password
If you have a login but forgot your password please visit the following page to RESET YOUR PASSWORD.
Orders
How do I make an order?
When you are ready to make an order you can use our ORDER FORM. Simply browse our list of products and variants and add the quantities you would like to order. When you are ready to checkout, select the checkout cart icon to begin the checkout process.
What are order minimums?
Our wholesale order minimum is $300. Reorder value is $200.
Can I make a special order below the minimum order amount?
We are happy to help you with any special requests you may have however please note that there will be a service fee for this request. Contact our team at info@bomajewelrywholesale.com to request more information.
Request pre-pricing
If you would like to request pre-pricing for your oder please contact our team at info@bomajewelrywholesale.com. If our team is already familiar with your pre-pricing information, you can add the pre-pricing service (charged at 0.15 per item) to your shopping cart.
Wholesale Agreement Terms
Visit our WHOLESALE AGREEMENT TERMS page to read through our agreement terms in detail. We require all new partners to sign and agree on all the terms before to sell Boma Jewelry wholesale. Also available on the link provided is a link to sign and submit this agreement form online.
Can I see previous orders?
All orders that take place on this wholesale digital website will keep a history of your orders. After logging in, you will be able to see your previous orders on this PREVIOUS ORDERS page. If you would like to review orders that were made on our older system (before April 2022) please contact our customer service team at info@bomajewelrywholesale.com.
Shipping
What are shipping options and charges?
+ Economy Ships in 2 weeks | $25 for orders $0-$299
+ Economy Ships in 2 weeks | $20 for orders $300 - $1,499
+ Standard Ships in 2.5 weeks | $30 for orders $0 - $299
+ Standard Ships in 2.5 weeks | $25 for orders $300 - $1,499
Returns
What is your return policy?
Order errors and/or defects must be brought to our attention within five (5) business days of receipt of shipment. We will not send a knowingly defective product to a customer. Wholesale sales are considered final with no returns. We endeavor to protect your reputation, and ours; if you or your customer finds an issue related to manufacturing defects during the first 30 days after sale, we will work with you to find a resolution.
Browsing the Catalog
How can I download the catalog?
The best way to see our entire catalog and available inventory is through our online website. Our print catalogs may include styles that are no longer in stock or have been discontinued.
I cannot find what I'm looking for.
If you would like to request a specific product that you cannot find on our online website, please email us at info@bomajewelrywholesale.com with the details of your request.
How do I search by code number?
You can search for styles in the key word seach tool using Boma's coding system. Please make sure to include a space between the letters and numbers in a full code. For example, ES 2121.
• Earring Studs = ES
• Earrings Dangles = ED
• Earring Dangles with Stone = CD
• Earring Hoops = LA
• Necklaces = N
• Bracelets = BL
• Rings = R
Payment
What payment types do you accept?
We primarily accept payment with credit card however we also accept payment through Paypal.
Do you provide NET terms?
We provide NET 30 terms for selected accounts only that have been ordering with us for at least 12 months or more.
How do I apply for NET terms?
We require all customers who with NET terms to fill out a credit application and allow us to do a credit check. For more information contact our team at info@bomajewelrywholesale.com.
How do I checkout with NET terms?
First make sure that you are logged into your account. When checking out, click the black "Checkout" button first. This should take you to the cart page which will show a "Net Orders Checkout" black button below the "Checkout" button.
If you need additional help on checking out, please contact our customer service help at info@bomajewelrywholesale.com so that we can help you complete your order.
Contact Us
General Contact Info
Email is the best way to contact our customer service team. Email us anytime at info@bomajewelrywholesale.com.
If you would like to contact us by telephone, you can also reach us by calling (425) 226-1166. Kindly note that our office hours are 9:30am-4:30pm, Monay through Friday (PST).
If you are in Seattle, we welcome you to stop by our showroom and office. Our address is located at: 41 Dravus St, Suite 20, Seattle WA 98109
Please make sure that you make an appointment by email or by telephone in advance to ensure our team is available to meet with you.
Can I visit your showroom?
Yes, our office is located in the Queen Anne neighborhood of Seattle, Washington. Contact our team at info@bomajewelrywholesale.com to schedule an appointment to view samples, browse new styles and learn more about our company.